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New Plans for More Flexible Service

Thursday, June 19, 2008 6/19/2008 01:06:00 PM

We previously wrote about the variety of free support resources we offer to enable almost anyone to start testing successfully.

However, one of the most requested things we hear from you, our beloved users, is your desire to get live and expert technical assistance for your pressing testing needs. We've heard your requests. With cooperation from participating Website Optimizer Authorized Consultants, we've just launched the Google Website Optimizer Service Plans.

These flexible plans provide hourly technical service in three packages depending on your needs:

1. $250/hour: For specific questions and quick answers. Maximum 1 call per hour. No commitment, no obligation.

2. $600/3 hours (in increments of 30 min): For more complex issues at discounted hourly rates. Must be used within 6 months after first hour of service is used.

3. $1,200/8 hours (in increments of 30 min): Good for 12 months after first hour of service is used.

Partner services include, but are not limited to:

* Experiment design
* Experiment set-up and implementation
* Report analysis
* A la carte incident consultation
* Phone and internet-chat support
* Personalized training

For those who are accustomed to retaining the assistance of expert implementation consultants for their IT needs, this is a great and affordable way to start testing and increasing your conversions. You can get started today by contacting a participating authorized consultant. And of course, our roster of consultants is always available for more long-term consultation.

If you're interested in becoming a Website Optimizer Authorized Consultant, you can see program details here.